Job Opportunities

INCLUSIVENESS STATEMENT:

HomeSight is an equal-opportunity employer with a very diverse staff. We seek to recruit, retain, and advance people of diverse backgrounds. We are committed to fostering and supporting a workplace culture inclusive of people regardless of race, ethnicity, national origin, gender, sexual orientation, socio-economic status, marital status, age, physical abilities, political affiliation, religious beliefs or any other non-merit fact.

HOMESIGHT EMPLOYEE BENEFITS:

HomeSight provides a comprehensive, competitive benefits package to our employees. Health, dental, vision, long -term disability, and life Insurance are provided at no cost to employees and family coverage is offered at affordable premium rates. Employees can set up a Flexible Spending Account to save pre-tax dollars for medical expenses and dependent care. HomeSight also offers a $500 Employee Wellness reimbursement benefit each year for wellness and enrichment activities outside of work. Employees can save for retirement through our 403(b) plan and HomeSight will match employee contributions up to 3% of their salary after one year.

HomeSight believes in employees taking time away from work and we offer 25 days of paid time off per year, including 13 paid holidays, 10 accrued vacation days, and 2 personal days. Employees will accrue 10 days of paid sick leave per year. HomeSight also offers a hybrid work environment for all employees regardless of their position and an unlimited ORCA transportation pass for work or personal use.

Homeownership Counselor

Position Summary:

The Homeownership Counselor is part of our customer-focused Homebuyer Education & Counseling team and provides support and resources to individuals navigating the homebuying process. This role involves conducting intake sessions, assessing financial readiness, educating clients on homeownership, and creating personalized action plans. Ideal candidates will have strong customer service skills, experience in mortgage financing, and proficiency with customer management systems.

Key Responsibilities:

- Conduct one-on-one sessions to assess financial readiness and create personalized homebuyer action plans.
- Educate clients on the homebuying process, mortgage options, and their rights and responsibilities.
- Offer ongoing support to customers progressing toward homeownership, ensuring timely service.
- Maintain accurate client records and track progress in the customer management system.
- Provide housing counseling, including credit analysis, budgeting, and homebuyer education.
- Gather and evaluate documentation for mortgage loan and down payment assistance eligibility.
- Foster strong relationships with clients and program stakeholders.
- Collaborate with internal teams and external partners for comprehensive service delivery.
- Utilize technology and software tools to enhance service and client tracking.

Requirements:

- Minimum 3 years of experience in homeownership/housing counseling, social services case management, or other related field.
- High school diploma or equivalent.
- HUD-Certified Housing Counselor (or ability to obtain certification within 4 months).
- NeighborWorks certification required (or ability to obtain certification within 4 months)
- Strong financial and credit literacy.
- Strong math and mortgage calculation skills.
- Experience working with diverse populations and providing customer service.
- Excellent analytical abilities, interpersonal, oral/written communication skills and problem-solving abilities.
- Ability to work independently with little supervision.
- Proficiency in MS Office; experience with Salesforce or customer management systems.
- Detail-oriented, organized, and committed to ongoing professional development.
- Ability to travel for training as needed.
- Commitment to HomeSight’s mission and equitable homeownership.
- Demonstrated commitment to and practice of racial equity and social justice.

Preferred:

- Bilingual
- Experience working in a non-profit organization.

Department: Homeownership Center

Reports to: Homebuyer Counseling & Education Manager

Classification:Full-time, Hybrid, Non-Exempt, Tier III

Compensation: $72,000-$80,000 DOE